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GAO Issues Report on Elder Abuse Tracking and Interventions
By Patti Cullen, CAE

The Government Accountability Office (GAO) released the following report on March 2, 2011: Elder Justice: Stronger Federal Leadership Could Enhance National Response to Elder Abuse, GAO-11-208, March 2 (64 pages). Read the full report. Read just the highlights.

This report contains information on (1) existing estimates of the extent of elder abuse and their quality, (2) factors associated with elder abuse and its impact on victims, (3) characteristics and challenges of state Adult Protective Services (APS) responsible for addressing elder abuse, and (4) federal support and leadership in this area. To obtain this information, GAO reviewed relevant research; visited six states and surveyed state Adult Protective Services (APS) programs; analyzed budgetary and other federal documents; reviewed federal laws and regulations; and interviewed federal officials, researchers, and elder abuse experts.

Although state APS programs vary in their organization and eligibility criteria, they face many of the same challenges. According to program officials, elder abuse caseloads are growing nationwide, and cases are increasingly complex and difficult to resolve. However, according to GAO’s survey, APS program resources are not keeping pace with these changes. As a result, program officials noted that it is difficult to maintain adequate staffing levels and training. In addition, states indicated they have limited access to information on interventions and practices on how to resolve elder abuse cases, and may struggle to respond to abuse cases appropriately. Many APS programs also face challenges in collecting, maintaining, and reporting statewide case-level administrative data, thereby hampering their ability to track outcomes and assess the effectiveness of services provided.

What GAO Recommends
The Secretary of HHS should determine the feasibility of providing APS-dedicated guidance, and, in coordination with the Attorney General, facilitate the development and implementation of a nationwide APS data system. Also, Congress should consider requiring HHS to conduct a periodic study to estimate elder abuse’s extent. HHS indicated that it will review options for implementing GAO’s recommendations.

Patti Cullen, CAE
952.851.2487
pcullen@careproviders.org

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